Moodle™ User Data and Policy Management Documentation

Request Data Deletion

Importance

Users can request a complete deletion of their account and all related data on the site (i.e. to be "forgotten" by the LMS).

Location

User data and policy management functions are found in the Privacy and policies panel of the user profile page accessed via User menu ► Profile

Steps

There are two approaches a user can take to request the deletion of the user's personal data

Approach 1

  • Select the Delete my account link in the Privacy and policies panel.
  • If desired enter additional information regarding the request in the Comments field.
  • Select Save changes to submit the deletion request to the site Privacy officer.

Approach 2

  • Select the Data requests link in the Privacy and policies panel.
  • Select the New request button.
  • Choose "Delete all of my personal data" for Type.
  • If desired enter additional information regarding the request in the Comments field.
  • Select Save changes to submit the deletion request to the site Privacy officer.

Important Note

Once the Privacy Officer or site administrator approves the request for account deletion, the account and all non-protected user data will be immediately deleted from the LMS, after which the user will no longer be able to access the site.