Manage Data Requests
Importance
The Data requests page displays all Privacy Officer (PO) contacts, data export requests, and data deletion requests that the user has previously made. These data inquiries and requests can be managed by the user.
Location
User data and policy management functions are found in the Privacy and policies panel of the user profile page accessed via User menu ► Profile
Steps
General Inquiries
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Will be in Pending status until the PO or site administrator marks it as Complete.
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While in Pending status, the request can be cancelled by the user by expanding its Actions menu and selecting Cancel request.
Export Requests
- Will be in Awaiting approval status until the PO or site administrator approves or denies the request.
- While in Awaiting approval status, the request can be cancelled by the user by expanding its Actions menu and selecting Cancel request.
- If approved, the status of the request will change to Approved while the LMS builds the export file.
- When the export file is ready, the status of the request will change to Download ready. At this time, the user can expand the Actions menu and select Download to download the export file.
- If the PO or site administrator denies the request, its status will change to Rejected.
Deletion Requests
- Will be in Awaiting approval status until the PO or site administrator approves or denies the request.
- While in Awaiting approval status, the request can be cancelled by the user by expanding its Actions menu and selecting Cancel request.
- If the PO or site administrator denies the request, its status will change to Rejected.